Level-Up Your Leadership
Let’s partner so I can help you with the biggest personal challenges you face in your role.
I get asked this a lot…
“How can I engage with you on an ongoing basis? I have lots of smaller but important questions that I would love to get your quick independent view on”.
So in response I created my Leadership Level-Up partnership program.
What is the Leadership Level-Up?
You get my expert support, helping you navigate the challenges you personally face as your business and role scales. I bring some fresh eyes and help you figure out what to do.
Basically, I act as your personal trusted advisor and expert confidant. You can tell me everything you can’t tell your boss, co-founder or board; and don’t want to tell your team or peers. Think of it like a friendly face who can help you through difficult situations at work.
Simples.
How does it work?
We kick things off with lunch or dinner so I can get to know you and understand your situation. Then we simply arrange a regular weekly 45 minute zoom chat.
Additionally you can ping me anytime on WhatsApp with questions or for input. And if there is something urgent we can jump on a quick call. We manage it month-to-month, and build a relationship for the long-term. It’s a partnership, so I don’t clockwatch or bill by the minute!
Easy peasy.
Which topics do we cover?
I have found that a bigger picture objective to guide us helps to provide an outline structure and stimulus for our level-up conversations. We discuss your broader level-up goals upfront and I use a number of leadership playbooks to provide the framework to your program.
But don’t worry we are also flexible and cover week-to-week whatever is top of mind to you. It might be something stressing you, an opportunity you are considering, or a topic you need help to deep-dive into. Challenge shared; challenged halved.
Piece of cake.
The Leadership Level-up program is broadly based around one or more areas of role focus - each focus program is designed to give very practical advice to help you perform at the next level.
Chief of Staff
Level-Up Focus
OK so you read my CoS PlayBook, and so you should have the basics of ‘what the role is’, and got my basic core advice on the role. But if you are a senior CoS (i.e. level 4 or X) and want to level-up further this is THE program for you. Selected topics include:
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Implied Power - how to influence senior executives without direct authority
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Winston Wolfe - how to handle tricky situations that your boss doesn’t want to
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Out of the Shadows - how to build your personal brand and career path
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Show Me The Money - how to hold senior execs members accountable to deliver
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And other ‘Dark Arts’
If you are a junior or mid-level CoS, don’t worry I am working on a partnership program to support you in a more scaled group way. If that sounds interesting to you drop me a line to find out more and potentially to join the first cohort.
Chief of Staff
Level-Up Focus
Given its such a senior and critical role it’s amazing there is not more advice and books on the COO role. That, combined with the fact that every scale-up has a different and rapidly evolving organization challenge, means most first time COOs have little practical guidance to help them succeed. This level-up program helps with:
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Leadership – Building a strong partnership with the CEO and cohesive organized leadership team
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Management – Running some of the least scalable parts of the business, e.g. finance, HR, facilities, customer service, sales
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Capacity – Developing the organization to support the business growth driven by product and marketing
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Efficiency – Standardizing repeatable and predictable processes to improve quality
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Impact – Identify improvements and introducing appropriate systems and controls
New role – How to approach the first 100 days
Founder Leadership
Level-Up Focus
At some point, every business needs to make a transition from relying on its founder to employing a CEO. It’s true that some businesses have made the transition from founder to CEO without switching captains: Think Jeff Bezos, Richard Branson or Mark Zuckerberg. But this is the exception, rather than the rule. This level-up program is designed to help Founders on their journey to become CEOs:
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Leadership 101 -- Leadership is not a position or a title, it is actions, setting examples and about turning visions into reality. Recap the basic skills and philosophy.
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Vision, Alignment & Motivation -- The secret of change is to focus all your energy, and that of your team, not on the old but on building the new. Leadership is about vision.
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Problem Solving & Decision Making -- Leadership isn’t about living without problems; leadership is about taking decisions and working out how to solve problems.
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Leading With Authenticity & Presence -- Nobody should be scared to stand up strongly and present their real selves to the world. Not you, or your team. Know yourself better and how your personality type works best with others.
Tech Exec Manager 101
Level-Up Focus
Being a manager in a tech company is hard, and nobody prepares you for it. You move from being a peer to boss, have to let go of the detailed technical work at which you excel and have to start managing others. You have to learn to direct and facilitate people, rather than be just a nice collaborative team player. This level-up program helps with the simple, straightforward honest ‘how to manage’ advice based on years of experience.
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Manager 101 -- All about helping you with the core “obvious” stuff nobody tells you
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Running Great Meetings -- Meetings are for decisions, not discussing the question
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Performance Management -- The formal way in which you give people feedback
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Delivering Feedback -- Informal feedback is the breakfast of champions
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Difficult Conversations -- Just because it is hard, it doesn’t mean you can avoid it
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Coaching Employees -- Modify your dreams, or magnify your skills
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Managing Up & Across -- Managing your boss and peers is a critical art
CXO Personal Effectiveness
Level-Up Focus
We live in a fast-paced, stressful world. Technology is speeding everything up and our workload keeps getting bigger. Being effective is hard when you feel burned out, tired and dejected. This level-up program is based on the tools and techniques that Google teaches its most senior staff to maintain their energy and focus over the longer term. It’s not just about organizing your day using a priority and productivity system, but also reaching inside and changing your habits and understanding the reason you put so much stress on yourself.
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Priority plan: how to build an action plan and focus on what matters
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Productivity system: an approach for keeping you on-track when feeling overwhelmed, including calendar design, task matrix management and inbox control
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Happy habit hacks: quick tips on how to optimize your days and keep energy levels up, including getting into your flow state and keeping your sanity in a world of too many comms channels
StartUp Board
Level-Up Focus
Let's face it, as entrepreneurs you have a lot on your plate, from building your product, landing customers, and building a team to managing your finances and raising money. As you develop your business, especially after you raise capital, you should be developing an awesome board of directors to provide you with support and advice, keep you focused on objectives, and, in some cases, save you from yourself. The Startup Boards level-up program is a practical guide for Founders on one of the most important but overlooked pieces of the leadership startup puzzle.