"We gain an extraordinary ability to transform others when we affirm them versus when we apply what might euphemistically be called constructive criticism."
This book helps you to become a more effective leader by showing how communication can become one of your most valuable tools.
1) Praise, if genuine and in public, can be a lot more powerful than you think. That said, it has to be more than just a 'good job'.
2) Make sure you always deliver constructive feedback in private.
3) Consider introducing an affirmation-based performance review approach in order to see your employee engagement and satisfaction rise.
READ IF: You want to understand the power of words and effective communication, especially if you are in a leadership position.