“When bosses are too invested in everyone getting along they also fail to encourage the people on their team to criticize one another other for fear of sowing discord. They create the kind of work environment where being "nice" is prioritized at the expense of critiquing and therefore improving actual performance.”
The book takes a candid look at what it means to be an effective leader in high-performance company cultures.
1. As a leader, you must both personally care about your people while constantly challenging them by offering candid feedback.
2. In high-performing teams, you need to have both rockstars (people who perform well are motivated by the work they do) and superstars (who are mainly motivated by their career development and so their promotion).
3. Your ability to build trusting, human connections with the people who report directly to you will determine the quality of everything that follows.
READ IF: You want to become a high-performing manager in a fast-paced and demanding company culture.